We’ve consulted the Voyado crystal ball, talked to our retail customers and industry experts, to see what 2023 will bring. In this guide, we round up the five things it would be a mistake to ignore for the coming year.
You will learn what priorities to set for 2023 and by avoiding some common mistakes, your chances to outperform your competitors and create better customer experiences will be much greater;
- Make it count in every channel
- Prioritize your best customers
- Sustainability rises up the agenda
- Social Commerce expands
- Personalization reaches new heights