Durlinger aims to accelerate their customer experience with Voyado
Durlinger Shoetime group, the holding company behind the four brands Durlinger Shoes, Shoetime Retail, Rieker, Schoenmaatjes and franchisee of Tamaris places its trust in Swedish Customer Experience Platform (CXP), Voyado.
The brands aim to create unified commerce between their physical and online traffic. Moreover, is it their ambition to build personal relationships with their customers for which Voyado is the perfect tool.
Reached a plateau with their former systems
DSG used to work with many local players but has now chosen to invest in Voyado as it is the most complete system in their range and perfectly matches their ambitions. Initially DSG was searching for a CDP, Mailing and Loyalty tool, but found that Voyado will give them this and more. Functionalities such as Insights, Marketing Automation and AI Predictions combined with their ease of use and power, enable DSG to understand their customers on a personal level and communicate with them in the most effective way.
"Voyado’s expertise and custom built integrations with Magento 2 makes for a smoother integration into our existing systems. Together with our partner XSARUS we are confident about the implementation process and look forward to a long-term partnership with Voyado." says Michiel Sieben, Marketing Manager at Durlinger Shoetime Group
Interested in finding out more? Reach out below!
Bram Van Den Berg
Sales Developer, Dutch market at Voyado
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